Terms of Trade
±5% variation will be acceptable in the size, weight,
We usually ship orders by air through international
couriers, preferably by DHL or UPS, or by air cargo such as
Lufthansa, Austrian Airlines, Thai Airways etc (whichever
is convenient and economical as per the buyers destination.).
It usually takes four to seven working days to reach any destination
Lead period can vary according to the volume of
the orders placed. Normally, we dispactch the goods withing
7 to 15 days after receiving 100 % payment. Orders of big
volume demand a lead period of 20-30 days.
Designs like embroidery, printed and jacquard may take additional
Payments can be made by bank transfers/Wire Transfers.
per our export regulations, we cannot ship any order without
receiving the 100 % payment for it. We have to submit an advance
payment certificate (APC) at the customs when shipping. The
bank, which issues the APC, only does so after receiving the
payment in our favor.
The rates we quote, are FOB Kathmandu. They do not
include any shipping, handling and insurance charges. Shipping
charges differ according to the gross weight of the shipment,
the final destination of the shipped goods, and the airline
or courier service used. We may not be able to use the same
airlines for every shipment. We can inform our customers the
cost of shipping once the gross weight of the shipment, the
final destination of the shipped goods, and the method of
transportation is confirmed. Shipping charges also include
handling charges at both ports of origin (Kathmandu) and destination
(buyer's airport) and, sometimes, insurance charges. Customs
clearance charges, if any needs to be paid in the buyer's
country, are not included in the shipping charge.
What does FOB Kathmandu rate mean?
FOB is an INCOTERMS (International Commercial Terms),
which is a universally recognized set of definitions of international
trade terms. FOB Kathmandu rate includes the selling price
of the good and the delivery of the good on board the vessel
at Kathmandu, Nepal. The rate does not include any shipping,
handling, insurance charges and customs clearance charges
at the buyer's country.
We take every measure to ensure that our customers'
receive their orders undamaged. Unfortunately, problems do
arise sometimes. We advise our customers to immediately check
the goods once they arrive at their premises and put forward
claims for any damaged goods. We accept claims for damaged
Pashmina products only up to twenty (20) days after the date
of shipment. We replace the damaged pieces. We do not honor
any claims for damaged goods after twenty (20) days from the
date of shipment.